NOWFORCE
When an incident requires a response, knowing what happened is only part of the job. Someone needs to determine who should respond, get them the information they need, and stay connected as the situation develops.
NowForce, our mobile dispatch solution, connects the people coordinating an incident with the people responding in the field. Dispatchers can see available personnel and resources, understand where they are, and send the appropriate responder based on location, availability, and the needs of the incident.
Responders can receive incident details before they arrive, share updates, images, and live video from the field, and keep the control center informed as conditions change. Instead of relying on separate calls, messages, and updates to piece together a response, everyone involved can work from current information.
Turn an incident into a coordinated response, from the first call to the people arriving on scene.
The closest person is not always the right person for the job. Location, availability, and the type of incident can all affect who should respond.
See available personnel and resources in real time and dispatch based on the needs of the situation, helping teams get the appropriate response moving quickly.
Responders should not have to arrive at the scene before they understand what they are walking into.
Send incident details, location information, images, video, and other relevant updates directly to personnel in the field so they can arrive better informed and prepared to respond.
What responders find on scene may change the response. New information can come in, additional resources may be needed, and the control center needs to understand what is happening in the field.
Share live updates, video, images, and other information between field personnel and the control center so both sides can maintain a current view of the incident.
Coordinating a response is easier when dispatchers can see where personnel are, whether they are available, and how an active response is progressing.
Track the location and status of field resources so teams can coordinate personnel, adjust the response, and understand who is already involved.
A response can involve dispatchers, security personnel, first responders, and other resources working from different locations. NowForce gives those teams a shared connection throughout the incident.
From assigning the appropriate responder to sharing information before arrival and receiving updates from the scene, teams can maintain the flow of information as the response develops.
Less time spent tracking down people and relaying updates. More time focused on getting the appropriate resources where they need to be with the information they need to act.
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