Intellicene
Professional Services

Expert security solutions tailored to your critical operations, backed by 24/7 support and decades of experience.

Experienced Engineers & Security Experts

Tailored Solutions

Prompt & Friendly Service

24/7 Support

Our Services

On-Site Field Application Engineers
  • Get direct implementation support and troubleshooting.
  • Optimize system performance with real-time adjustments and calibrations.
  • Provide personalized training and educate on-site staff for better system management.
  • Oversee the entire project lifecycle to ensure seamless integration and implementation.
  • Maintain clear communication and coordination between all stakeholders to keep the project on track and within budget.
  • Identify and mitigate potential risks early to avoid delays and ensure project success.
  • Develop custom integrations to seamlessly connect third-party systems with Symphia solutions.
  • Ensure integration reliability through rigorous testing and ongoing technical support.
  • Optimize workflows by automating data exchange between connected systems for improved efficiency.
  • Develop tailored security strategies that address the unique needs and challenges of each client.
  • Engage directly with end-users to ensure solutions are practical and effectively implemented.
  • Use advanced tools and analytics to provide actionable insights and continuous improvement of security operations.
  • Define gaps and find solutions.
  • Expert advice on developing and maintaining effective SOPs.
  • Customized to your unique needs and environment.
  • Ensure compliance with industry standards, regulations, and best practices.
  • Enterprise reporting and diagnostic tools to enhance your operations and future-proof your site.
  • Intelligent analytics for device diagnostics and performance monitoring.
  • Operational analytics and business intelligence insights.
  • Remote management tools.
  • Create detailed and accurate security maps for enhanced situational awareness and strategic planning.
  • Regularly update and maintain maps to reflect changes in the environment and infrastructure.
  • Improve coordination and response times by providing clear visual guides for security personnel.

Success Stories

Enhancing Maintenance Capabilities at Scale

A major metro transportation authority that serves over 18 million people with over 25,000 connected devices wanted to enhance their operational efficiency for managing and servicing their devices. They wanted to leverage advanced reporting, diagnostics and automation to better manage their maintenance schedules and enhance device uptime.

The Solution

Building the Foundation for Growth and Technology

An international airport in the APAC region was seeking to make multiple expansions including building a new terminal. They wanted the freedom and flexibility to include additional best in class devices and technology and to future proof the foundation of their current device architecture.

The Solution

Improving Processes and Efficiency with Data

A large metropolitan city in the Middle East wanted to implement advanced analytics to help the local municipality optimize it’s processes and increase the productivity of managing various tickets. They needed to ensure the parks could be safely monitored to reduce vandalism, as well as enhance parking enforcement and public sanitation operations.

The Solution

Why Work with us?

Proven Expertise

We’re the experts. With over 25 years of experience in mission-critical markets, we have delivered customized, intelligent security solutions to enterprise-class organizations worldwide.

Tailored Solutions

Say goodbye to cookie-cutter solutions. Every service, support option, and system we offer is meticulously tailored to meet your unique business needs.

Comprehensive Support

Some companies promise it; we actually deliver it. From pre-deployment planning to deployment assistance and system optimization, our team is with you every step of the way.

Cost-Efficient

Our professional services are more cost effective than other security management systems providers, maximizing your ROI. Now, that’s real value.

Expert Guidance

While we are experts, we don’t claim to know everything. That’s why we collaborate with you to enhance system performance and reduce risks, ensuring you get the most from your security investments.

24/7 Support

We’ve got you covered. Whether it’s a minor query or a critical issue, our team is available 24/7, anytime, anywhere, even on-site, if needed.

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Get in touch

Request a Demo

Ready to witness the power of cutting-edge solutions tailored just for you?

Unlock the potential of our innovative offerings by scheduling a personalized demo today!

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Get in touch

Schedule a Meeting with Intellicene

Here's how you can get in touch:

Phone: Call us at 866-639-8482 during our business hours from Monday through Friday (except holidays).

Email: Feel free to email us at support@intellicene.com, and we’ll respond promptly to address your needs.

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